DRAG
SUBURBS ADVENTURES

Payment Policy

Deposit Payment

  • Deposit is 50% of the total booking amount.
  • Deposit can be paid either via a bank transfer or an online card payment.
  • A 5% fee is applicable on all card payments (payment gateway charges). This is non-refundable.
  • We offer bank accounts in 10 different currencies for bank transfers.
  • Once you make the deposit payment you will receive a booking confirmation.

Balance Payment

  • Balance can be paid via bank transfer, online card payment or with cash
  • Bank payment can be done 15 days prior to the tour date (recommended 30 days prior)
  • Card payment can be done 1 day prior to the tour date (recommended 7 days prior)
  • A 5% fee is applicable on all card payments (payment gateway charges). This is non-refundable.
  • Cash can be paid on arrival (US Dollars printed in or after the year 2009)

Cancellation Policy

  • 120 days before departure date: 5% of the tour amount is charged as cancellation fees
  • Within 119 to 90 days before departure date: 10% of the tour amount is charged as cancellation fees
  • Within 89 to 60 days before departure date: 20% of the tour amount is charged as cancellation fees
  • Within 59 to 31 days before departure date: 30% of the tour amount is charged as cancellation fees
  • Within 30 to 0 days before departure date: 50% of the tour amount is charged as cancellation fees

Note 1: In all refund cases, card processing fees (5%) or wire transfer ($25) fees will be deducted.

Partial Cancellation Policy

  • If the group size reduces, the above cancellation policy applies to the canceling clients.
  • In addition, the price per person for remaining clients might change as applicable based on the new group size.

Note 2: Our cancellation policy may differ for some packages based on the accommodations included, particularly for E3, E4, and E5 packages, to match the respective accommodation providers’ policies.